{"id":8136,"date":"2025-07-30T05:05:36","date_gmt":"2025-07-30T03:05:36","guid":{"rendered":"https:\/\/kloepfel.sempre-diritto.de\/projektinterview\/projekt-interview-ubbo-emmius-kliniken\/"},"modified":"2025-09-10T14:52:19","modified_gmt":"2025-09-10T12:52:19","slug":"projet-interview-cliniques-ubbo-emmius","status":"publish","type":"projektinterview","link":"https:\/\/kloepfel-consulting.com\/fr\/projektinterview\/projekt-interview-ubbo-emmius-kliniken\/","title":{"rendered":"Interview sur le projet Ubbo-Emmius-Kliniken"},"content":{"rendered":"
Branche :<\/strong> Soins de sant\u00e9
\nChiffre d'affaires<\/strong> 90 millions d'euros
\nEmploy\u00e9<\/strong> 1.500<\/div>\n
Mesures d'optimisation, entre autres :<\/strong>
\n- Appels d'offres et changement de fournisseur - Exemple de groupe de marchandises : consommables m\u00e9dicaux
\n- Regroupement des fournisseurs dans les groupes de produits Encre Toner et Fournitures de bureau et Gants
\n- N\u00e9gociation de remises en nature et de bonus annuels
\n- Optimisation des conditions de paiement
\n- Regroupement de prestataires de services - Maintenance des ascenseursRapport d'exp\u00e9rience d'un projet d'optimisation des achats par le dipl\u00f4m\u00e9 en gestion administrative (VWA) Thomas Hippen, membre de la direction et directeur des finances et de la comptabilit\u00e9 des cliniques Ubbo-Emmius, et Heiko Goldenstein, directeur du contr\u00f4le de gestion.<\/strong><\/p>\n

Avez-vous \u00e9t\u00e9 sceptique ou plut\u00f4t ouvert au d\u00e9but du projet ?<\/em><\/p>\n

Thomas Hippen : Nous \u00e9tions ouverts, tout simplement parce qu'il \u00e9tait n\u00e9cessaire de r\u00e9aliser des \u00e9conomies sans incidence sur le personnel. De plus, notre directeur \u00e9conomique nous a quitt\u00e9s, ce qui nous a donn\u00e9 l'occasion de nous r\u00e9organiser compl\u00e8tement.<\/p>\n

Heiko Goldenstein : Je peux le confirmer. A cela s'ajoutait le fait que deux maisons fusionnaient et que le catalogue d'articles n'\u00e9tait pas consolid\u00e9. Nous savions que seule une aide ext\u00e9rieure nous permettrait de disposer de la main-d'\u0153uvre n\u00e9cessaire pour mener \u00e0 bien un tel projet.<\/p>\n

Quels ont \u00e9t\u00e9 les plus grands d\u00e9fis au d\u00e9but du projet ?<\/em><\/p>\n

Thomas Hippen : La pr\u00e9paration des donn\u00e9es - en particulier dans le contexte de la fusion de deux \u00e9tablissements - a constitu\u00e9 le plus grand d\u00e9fi. Avec l'aide de l'\u00e9quipe Kloepfel\/Bredehorst, nous avons d'abord d\u00fb nous faire une id\u00e9e des conditions et des contrats.<\/p>\n

Dans quelle mesure le projet d'optimisation a-t-il eu un impact sur la prise en charge des patients ?<\/em><\/p>\n

Heiko Goldenstein : Les patients n'ont rien ressenti. Le personnel, si. Le personnel soignant \u00e9tait facile \u00e0 motiver et s'est rapidement impliqu\u00e9. Les m\u00e9decins \u00e9taient plus critiques. Beaucoup ne voulaient pas changer de certaines manipulations et de certains mat\u00e9riaux. Mais finalement, on a pu se mettre d'accord. Seul le th\u00e8me du pl\u00e2tre a \u00e9t\u00e9 mis de c\u00f4t\u00e9, car les m\u00e9decins bloquaient sur ce point. Mais l\u00e0 aussi, l'\u00e9quipe Kloepfel\/Bredehorst a trouv\u00e9 une solution alternative.<\/p>\n

Comment l'optimisation a-t-elle un impact durable sur vos op\u00e9rations quotidiennes ?<\/em><\/p>\n

Thomas Hippen : L'ensemble des proc\u00e9dures a chang\u00e9 et a \u00e9t\u00e9 accept\u00e9. Nous pouvons maintenant bien nous appuyer sur les succ\u00e8s du projet et avons introduit de nouvelles conditions de paiement. Actuellement, nous sommes encore en train d'optimiser notre logistique.<\/p>\n

Comment d\u00e9cririez-vous en trois mots la m\u00e9thode de travail de l'\u00e9quipe de projet Kloepfel\/Bredehorst ?<\/em><\/p>\n

Thomas Hippen : Amical, d\u00e9termin\u00e9, comp\u00e9tent.<\/p>\n

Les succ\u00e8s communs des projets sont aussi toujours d\u00e9pendants des personnes. Nous parlons du fait qu'au cours des projets, nous sommes des coll\u00e8gues et des coachs temporaires. Quelle a \u00e9t\u00e9 votre impression ?<\/em><\/p>\n

Thomas Hippen : L'\u00e9quipe Kloepfel\/Bredehorst a pu \u00e9tablir assez rapidement une relation coll\u00e9giale et s'int\u00e9grer dans notre \u00e9tablissement.<\/p>\n

Heiko Goldenstein : Les conseillers savaient de quoi ils parlaient et leur comp\u00e9tence leur a permis d'\u00eatre rapidement accept\u00e9s.<\/p>\n

Certains fournisseurs ont d'abord d\u00fb s'habituer \u00e0 voir de nouveaux visages de Kloepfel \u00e0 la table des n\u00e9gociations, aux c\u00f4t\u00e9s des interlocuteurs habituels de Gerken. Comment avez-vous v\u00e9cu ces situations et quelles ont \u00e9t\u00e9 les r\u00e9actions des fournisseurs ?<\/em><\/p>\n

Thomas Hippen : Il faut faire une distinction entre les fournisseurs locaux et les fournisseurs nationaux. Les fournisseurs nationaux se sont comport\u00e9s de mani\u00e8re sportive, il n'y a pas eu de grande agitation. En ce qui concerne les fournisseurs locaux, il est arriv\u00e9 qu'ils demandent pourquoi les prix \u00e9taient ren\u00e9goci\u00e9s maintenant, par exemple. Mais dans ce cas, la clinique a toujours r\u00e9ussi \u00e0 aplanir la voie et \u00e0 trouver une solution gr\u00e2ce \u00e0 une communication ouverte entre les parties concern\u00e9es.<\/p>\n

Quelles sont vos conclusions \u00e0 la fin du projet ?<\/em><\/p>\n

Thomas Hippen : Les r\u00e9sultats ont parl\u00e9 d'eux-m\u00eames, nous ne pouvons que recommander un tel projet.<\/p>\n<\/div>","protected":false},"featured_media":10964,"template":"","meta":{"_acf_changed":false},"referenzkategorie":[71],"class_list":["post-8136","projektinterview","type-projektinterview","status-publish","has-post-thumbnail","hentry","referenzkategorie-sonstige"],"acf":[],"yoast_head":"\nProjekt-Interview Ubbo-Emmius-Kliniken | KLOEPFEL by EPSA<\/title>\n<meta name=\"description\" content=\"Erfahren Sie, wie Ubbo-Emmius-Kliniken durch Optimierungsma\u00dfnahmen ihre Effizienz steigern konnten. 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