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Industry expertise

Service company

Purchasing in the service of profit
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Purchasing in the service of profit

The market for services has changed rapidly: high transparency, immense and price-driven predatory competition and the short-lived nature of competitive advantages. Purchasing these intangible services can hardly be distinguished from purchasing industrial or tangible products. Long-term customer relationships are jeopardized by instruments such as e-procurement, regular invitations to tender, etc. In addition, purchasing is not always organized centrally in many service companies; rather, the purchasing process is typically the responsibility of the specialist departments. However, cross-departmental purchasing is very inefficient and cost-intensive. In addition to personnel costs, the cost structure itself is characterized by classic material and overhead costs (IT, marketing, energy, facility, etc.). According to the experience of the Kloepfel industry team, the savings potential for service providers is up to 20%. By systematically optimizing these costs, Kloepfel Consulting provides you with sustainable profitability advantages!

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CASE STUDY

Example of a project result (anonymized)

Cost savings
1.000.00 0

Services that pay off.

With an experienced construction team, clear measures and measurable added value for your company.
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Satisfied customers

Tempton logo in turquoise lettering on a white background.

"Savings were presented transparently, with a focus on the sustainability of the savings, which can be confirmed from today's perspective."

Uwe Klärner (CFO Tempton Holding)
Tempton Holding GmbH
Ruf Jugendreisen logo on a pink background.

"The very successful performance in bus logistics deserves special mention, as your methodical approach enabled us to generate the best possible result for our company and eliminate the prevailing "cartel" in the market."

Burkhard Schmidt-Schönefeldt (Management Board)
RUF Youth Travel Trend Touristik GmbH

"Your communication and appearance towards our suppliers was always in the interests of SITA Airport IT GmbH and characterized by a professional and structured approach."

Dr. Christian Jahncke (Management Board)
SITA Airport IT GmbH

"Her "view from the outside" opened up new horizons for us."

Peter Peters (Management Board)
FC Gelsenkirchen Schalke 04 e.V.
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Would you like to know more about this topic or do you have other questions about KLOEPFEL Consulting?

Marcus Schilling, Head of Service Company

Convincing
references

Service company
SITA logo in blue lettering on a white background.
Service

SITA Airport IT GmbH

Logo of WORLDGLOVES international GmbH in a minimalist design.
Service

World Gloves

Logo of Vereinigte Volksbank Münster eG with blue and orange design.
Service

Volksbanken Raiffeisenbanken Münster

Logo of solarhyp Germany with blue circle and lettering on white background.
Service

Solarhyp

Logo of Gerken with the lettering 'GERKEN' and the subtitle 'Vermietet Arbeitsbühnen'.
Service

Gerken

Our industry expertise

Automotive

In the automotive industry, purchasing is under constant pressure to innovate and cut costs, with high demands on quality, delivery capability and global supply chains.

Building trade

Purchasing in the construction industry faces challenges such as volatile material prices and tight timeframes, which is why flexibility, planning reliability and efficient processes are crucial.

Trade

In retail, speed, securing margins and product range diversity are key purchasing issues, while at the same time optimizing delivery and warehouse processes.

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