Service company
Procurement for profit
The market for services has changed rapidly: high transparency, immense and price-driven competitive pressure, and the short lifespan of competitive advantages. The procurement of these intangible services is now hardly distinguishable from the procurement of industrial or material products. Long-term customer relationships are being replaced by instruments such as e-Procurement, regular tenders, etc. Moreover, in many service companies, purchasing is not consistently centrally organised; rather, the purchasing process typically falls under the responsibility of individual departments. However, cross-departmental purchasing is very inefficient and costly. The cost structure itself, besides personnel costs, is characterised by classic direct and indirect costs (IT, marketing, energy, facilities, etc.). According to the experience of the Kloepfel industry team, savings potential for service providers is up to 20%. Kloepfel Consulting provides you with sustainable economic advantages through systematic optimisation of these costs!
Awarded BEST CONSULTANTS – 10th time in a row
Example Project Outcome (anonymised)
Processed material groups, among others.
Logistics, including courier services, IT, telecommunications, printer management, energy (electricity, gas), auditing, tax consulting, insurance, office supplies, personnel services, printed materials
Example Project Scorecard
Project volume: 80 million Euros
Managed volume: €40 million
Project Team: 2 Consultants
Project duration: 8 months
Services that pay off.
Satisfied customers
„Savings were presented transparently, with the sustainability of the savings being paramount and can also be confirmed as such from today's perspective.“
„It is particularly worth mentioning the very successful performance in bus logistics, as your methodical approach enabled us to generate the best possible result for our company and to eliminate the „cartel“ prevalent in the market.“
„Your communication and presentation to our suppliers were always in the interests of SITA Airport IT GmbH and characterised by a professional and structured approach.“
„Your „outsider perspective“ opened up new horizons for us.“
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Convincing
References
Volksbanken Raiffeisenbanken Münster
The cooperative financial group Volksbanken Raiffeisenbanken is a confederation of independent companies. Since the foundation of the first credit cooperatives over 160 years ago, the group has grown into a vital pillar of the German financial sector – with around 190,000 employees today and total assets exceeding one trillion euros. The Volksbanken Raiffeisenbanken are part of the financial group.
World Gloves
World Gloves offers high-quality protective gloves for medical, industrial, and everyday use. Quality, comfort, and safety are at the heart of the company.
Gerken
Founded in 1989, Gerken GmbH is part of the Gerken Group and is the leading aerial platform rental company in Europe. Gerken exclusively rents out technically high-quality and reliable machines and is a global leader in the field of large equipment with working heights over 60 metres. Their rental fleet comprises over 4,200 machines and 400 different types.
Solarhyp
Solarhyp connects energy and innovation. The company shapes a clean, independent future with bespoke solar solutions.
SITA Airport IT GmbH
„Your communication and presentation to our suppliers were always in the interests of SITA Airport IT GmbH and characterised by a professional and structured approach.“ – Dr. Christian Jahncke (Managing Director). SITA Airport IT was founded in 2005 as a joint venture between SITA and Düsseldorf Airport. SITA Airport IT is an outsourced IT department that focuses on IT and communication solutions, such as setting up Wi-Fi and hotspots, as well as ticket machines and video surveillance in car parks, for airport operators, airlines, and airport-related areas. Since September 2013, SITA Airport IT GmbH has expanded its Parking Solutions repertoire through the operation of the Parkvogel car park (undefinedwww.parkvogel.de). The subsidiary employs over 100 members of staff.