• Mobile communications • Mobile telephony • Fixed-line telephony • Call centres • Site networking

• IT services (consulting, development, projects) • Client Services / IMAC • External IT staff

Cost optimisation

Your experts for optimising indirect procurement

Q: Network

• Network Technology (WAN/LAN) • Data Centre (Servers, SAN) • Data Centre Facility

Q: Software

• Software licences • Software maintenance • Software/Service provision (Cloud)

Q: Hardware

• IT Workplaces • Industrial PCs • Office Printing • Special Printing • External Printing • Production Equipment (Hand Scanners, Mobile Data Capture Units, Label Printers)

We uncover hidden costs in indirect procurement and convert them into savings opportunities.

In many companies across industry, trade, or the service sector, indirect goods and services such as marketing, IT, telecommunications, facility management, fleets, logistics, or insurance have evolved historically and are usually managed decentrally by the specialist departments. Indirect procurement is often only marginally or not at all involved in the procurement processes.

Indirect costs, also known as overheads, often receive little attention, even though they tie up significant procurement volumes. Particularly in the services sector, there is often a lack of transparency regarding costs and performance. This is precisely where untapped savings potential lies. Despite high volumes, indirect procurement usually has limited personnel resources available to specifically leverage these.

With over 17 years of experience and an international team of more than 3,500 purchasing experts, we know how to translate theory into practical success. We create transparency, identify optimisation potential and develop individualised measures together with you to sustainably reduce your indirect costs.

We will contact you within 24 hours!

Our Expertise

Indirect purchasing is your competitive advantage.

The advantages of KLOEPFEL Consulting in indirect purchasing

Many years of specialisation

> 0 Years

With over 17 years of experience and an international team of more than 3,500 procurement experts, we know how to turn theory into practical success. Our Indirect Consulting expertise creates transparency in complex cost structures. We identify optimisation potential through systematic indirect procurement and, together with you, develop individual measures to sustainably reduce your indirect costs.

Flexibility & practical implementation

0 %

With 17 years of cross-industry expertise, we specialise in indirect procurement, connecting purchasing and specialist departments to shape strategic decisions in a well-informed and effective manner.

at eye level

0 %

We see ourselves as temporary colleagues and coaches, working directly with your internal buyers to jointly develop and operationally implement solutions.

annual potential analyses

> 0

We conduct over 100 potential analyses annually to identify savings potentials based on detailed creditor and order data, and offer the flexible option of a subsequent optimisation project.

Money-back guarantee

0 %

Our remuneration is performance-related.
With a 100%% money-back guarantee, we assure you maximum transparency and fairness.
We will only be compensated if we demonstrably achieve savings.

We show you the optimisation potential in indirect procurement at a glance.

For our customers in indirect procurement, this means specifically:

Specialisation

As Indirect Consulting specialists, we cover all product groups – from IT & Telecommunications and Marketing to Packaging materials. Our expertise in Indirect Procurement enables us to provide long-term, strategic support for your indirect purchasing.

Flexible implementation

We help you with indirect procurement by flexibly tailoring the project scope to your requirements. Strategic or operational support is individually adapted according to the objective.

Potential analysis & optional optimisation project

Our potential analysis includes benchmarking with industry standards and expert assessments, as well as a transparent breakdown of the cost structure in indirect procurement.

Colleagues and interim coaches

Our consultants will support you with knowledge transfer and training for sustainable purchasing optimisation and long-term savings. Additionally, we offer support with tenders, contract negotiations, and demand analyses. We also professionalise your contract and tender management through regular negotiations and tenders.

Performance-related pay

Our remuneration is success-dependent. No savings, no fee. Kloepfel Consulting only earns when savings are demonstrably achieved. For your company, this means 0% financial risk, as you only pay in the event of success. This is how we ensure that your investment is always accompanied by concrete savings and successes.

Enter your headline here

Areas of activity and key levers for optimisation in indirect procurement

Cost optimisation

• Achievement of direct savings We are specifically implementing measures that enable immediately measurable and sustainable savings.
• Development of product group strategies Together, we will develop individual strategies to optimise your product groups.
• Bundling of purchasing volume By pooling internal requirements, we create a strong purchasing group with maximum negotiating power.
• Supplier and risk management: We analyse your supplier base, identify risks, and ensure greater stability and transparency.
• Using your own category management: Our in-house Category Management ensures in-depth market knowledge and targeted control in all relevant areas.
• Long-term support We will support you in indirect procurement, whether you need operational, strategic or ad-hoc support – we will adapt flexibly to your needs and are happy to support you over a longer period of time.

Digitisation

• Digitisation of procurement processes: We are specifically driving the digitalisation of your procurement processes to automate workflows and make purchasing fit for the future.
• Use of modern eProcurement tools With eRfX, e-auctions and e-catalogues, we enable structured, digital and efficient processing of your procurement processes.
• Optimisation of internal sharing processes We are improving transparency and control through clear structures for approvals, cost allocation, and budgeting, for greater efficiency and security in daily purchasing.
• Use of existing framework agreement conditions Our existing framework contract conditions for B and C parts can be used directly, enabling fast results, better conditions, and minimal implementation hurdles.

Classic purchasing levers

• Direct negotiations with suppliers We are conducting targeted direct negotiations for the rapid realisation of savings.
• Bundling of requirements By pooling demand, we increase your purchasing volumes and strengthen your negotiating position.
• Market analyses and structured tenders: We are analysing the market and carrying out targeted tenders for supplier optimisation.
• Supplier days and conventions We organise regular supplier days and conventions to foster direct exchange with suppliers, build trust, and strengthen collaboration.
• Consolidation of the supplier base: We are deliberately reducing the number of your suppliers to lower costs and simplify processes.
• Detailed cost structure analyses: We analyse your suppliers' cost structures to reveal hidden potential.
• Performing global sourcing: We are tapping into international markets to improve quality, availability, and value for money.
• Use of auctions and game theory: We use auctions and game theory methods for objective decisions and the best possible prices.

KLOEPFEL Consulting has competence teams for all indirect product groups

IT & Telecommunications

5-15% typical savings

We support the optimisation of software, service and infrastructure solutions by considering current needs, future developments and technologies. Furthermore, we offer access to market-ready solutions and all methods of procurement optimisation.

Telecommunications

Mobile communications
Mobile telephony
Landline telephony
Call centre
• Site networking

Network

• Network Technology (WAN/LAN)
• Data centre (servers, SAN)
Data centre facility

Service

• IT services (consultancy, development, projects)
• Klient Services / IMAC
• External IT staff

Software

• Software licences
Software maintenance
• Software/Service Provisioning (Cloud)

Hardware

• IT workstation
Industrial PCs
• Office Printing
• Special Printing
• External Printing
• Production equipment (handheld scanners, MDEs, label printers)

Business Mobility

5-15% typical savings

Whether it's a purchased fleet, travel, leasing agreements, or mobility solutions, we provide you with transparent cost structures and specifically implement savings potential. We analyse contracts and processes to reduce inefficient expenditure and make your mobility strategy flexible and efficient. This way, we lower your total costs and optimise your solution long-term.

Vehicles

Manufacturer agreement
Leasing / Financing
• Service
• Fleet Management
Fuel procurement

Holiday

• OBE (Booking/Billing Tools)
• TMC (Travel Agency)
• Hotels
Car rental
Payment service provider
Airlines

Jobrad / Mobile Budget

• Provider of management tools

Marketing

7-25% typical savings

Marketing requirements are individual and often shaped by long-standing supplier relationships. The constant changes in digital channels frequently lead to differing contract terms and a multitude of different providers. We help you to create transparency, identify savings potential, and sustainably optimise your marketing costs and supplier structure. With our expertise, we ensure that your marketing resources and budgets are used efficiently, and that operational and qualitative risks are minimised – from print to online.

Creative agencies

Layout and design
• Content Production

Media agencies

• Classic and Online
Print and Digital

Exhibition stand construction and events

Exhibition stands
Event technology
• Outdoor catering

Retail and POS equipment

• Digital Signage
Shop in Shop
Displays

Print products

Catalogues
Brochures and sales literature
• Direct Mailings

Promotional items

Promotional items
• Giveaways

Advertising technology

Large format printing
Slide labels
Illuminated signs
Painter

Photo and video production

Packshots
Product photography
• UGC

Marketing logistics

• Fulfilment
• Shops
Packaging materials

Reproduction and image editing

• Cut-out
Pre-press
DTP

Packaging and packing aids

5-25%% typical savings

Packaging materials represent a significant cost factor in many of our projects. The requirements vary depending on the product and need (primary, secondary, or tertiary packaging). Savings can be regularly achieved through levers such as direct negotiations, benchmarks, or tenders. Precise recording of specifications and market knowledge are crucial for finding sustainable and efficient solutions. Furthermore, we secure long-term conditions and qualify new suppliers. We also support our clients in identifying product optimisations and reducing complexity.

Plastic packaging materials

Ampoules
Mug
Bag
Boxes
Lecturer
Packaging materials and aids
Bottles
• Vials
Buckets/Barrels/Drums
Sleeves
Boxes
• Transport packaging
• Trays
Tubes

Glass packaging materials

Ampoules
Bottles
• Vials
Packaging glass

Wooden packaging

Boxes
Barrels
Boxes

Cardboard packaging materials

Mug
Lecturer
Folding boxes
• Cut-outs

Metal packaging materials

Aluminium aerosol cans
• Tinplate aerosol cans
Mug
Bag
Boxes
Buckets/Barrels/Drums
Sleeves
Boxes
• Transport packaging
• Aluminium tubes
Lecturer

Paper packaging materials

Mug
Bag
Wrapping paper
Sleeves
Carrying bags/pouches

Packaging materials made of textiles, non-wovens and fabrics

Nets
Bags
Carrying bags

Solid cardboard packaging

Lecturer
Folding boxes
Sleeves
Drums
• Cut-outs

Cardboard packaging

Folding boxes
Boxes
• Transport packaging
• Trays
• Cut-outs

Composite packaging materials

Mug
Bag
Lecturer
Beverage packaging
Carrying bags/pouches
Tubes

Labels

Hot melt adhesive labels
Adhesive labels
• RFID Labels
Shrink labels (sleeves)
• Self-adhesive labels
• Thermo-transfer ribbons

Packaging material

Adhesive tapes
Adhesives/Glue
• Packaging tapes
Upholstery and filling material
Dosing insert
Edge protection

Slides

Shrink-wrap
Stretch film
• VCI corrosion protection film

Pallets

• Plastic box pallets
• Metal box pallets
Wooden pallets
• Plastic pallets
• Metal pallets
Pallet collar
Pallet securing aids

Packaging licensing

• Everything regarding packaging licensing

Facilities Management

6-14% typical savings

Facility management often encompasses services such as maintenance and industrial cleaning, site security, servicing and upkeep. These areas are frequently outsourced without specific contracts and evolve over the years within their respective departments or specialist areas, leading to non-transparent costs. Through clear definition of service scopes, consolidation and regular performance evaluation, potential savings can be quickly identified and implemented.

Common underwear groups are

• Building and window cleaning
• Machine cleaning
• Janitorial services/Repairs
• Security and reception services
Disposal
Energy procurement
• Technical Facility Management
• Grounds maintenance and winter services
Fire protection
• Construction services

Ancillary and operating supplies

5-15% typical savings

We optimise the procurement of auxiliary and operating materials, which are essential for daily operations, through targeted standardisation, review of requirements/specifications, process digitisation, and strategic consolidation with high-performing suppliers. We achieve this by utilising optimised framework agreements that facilitate better conditions and long-term cost reductions. Through a transparent and efficient procurement strategy, we ensure that your employees have access to the necessary materials at all times, while simultaneously avoiding unnecessary expenditure.

Personal protective equipment

Head protection
• Eye and vision protection
• Foot and knee protection
Ear protection
Hand protection
Respiratory protection
Protective clothing
Fall protection
• Skin protection

Laundry service

Workwear
• Flat linen
Laundry service

Factory equipment

Office Furniture
• Social area furnishing
Operating equipment
Health and safety

Office supplies and accessories

Office Furniture
Cleaning agents and equipment
Washing facilities
Kitchenware

Warehouse equipment and accessories

Storage shelves/cabinets
Warehouse bins/containers
• Transport equipment

Electrical materials

• Cables and wires
• Installation
Building services
• Industrial components

Schmiermittel/Chemikalien/Werkzeuge

Electric
Non-electrical
Accessory

Logistics

8-17% typical savings

In logistics, there are often significant potential savings to be made, for example, in freight costs due to a lack of consolidation, in warehousing costs due to excessive inventory, or in plant logistics due to inefficient processes. We analyse your ordering and delivery structures and optimise your existing logistics processes to establish your logistics in a holistic and future-oriented way.

Common underwear groups are:

• Part loads / LTL / FTL
KEP / Special journeys
• Sea and air freight
Warehouse and intralogistics
Customs and Foreign Trade
Digitalisation of Logistics
• Logistics Outsourcing

Insurance, personnel, and consulting services

6-30% typical savings

We create complete transparency in complex and often opaque service categories such as insurance or temporary employment. Through targeted tenders, strategic negotiations and our comprehensive expertise, we enable you to achieve sustainable and tangible savings. Our tailor-made approach ensures that your service providers not only work cost-effectively but also meet the highest standards in terms of performance and reliability.

Common underwear groups are:

• Insurance
• Consultancy/Service
Payroll and Financial Accounting Services
• Recruitment agency/Recruiting
Agency work
Interim Management
In-house Outsourcing

Our successes speak for themselves.

See for yourself.

Case Study

Optimisation of insurance and broker costs

Book wholesale

Our client, from the book wholesale industry, had high insurance and broker fees, as well as a non-compliant insurance programme with existing coverage gaps. The processes were inefficient and led to unnecessary costs.

The aim was to reduce insurance and broker costs, close coverage gaps, and bring the insurance programme into compliance. Through our work, savings of 35% on insurance costs and 70% on broker costs were achieved.

Saving agent fees

70%

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Case Study

Holistic optimisation

Fleet and fleet management

Our client from the consumer goods and gastronomy sector used their fleet for both sales purposes and employee motivation. The existing car policy was minimally defined, and there were no existing large-volume customer contracts or framework agreements with manufacturers.

The aim was to holistically review the leasing conditions, identify savings potential, and optimise processes through new framework agreements. By analysing all costs and evaluating alternatives, savings of 9% were ultimately achieved with the existing supplier and 18% with an alternative provider.

Savings Alternative Supplier

18%

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Case Study

Optimisation of shop fitting materials

Our client, a pan-European non-food discounter with around 4,000 branches, had a consistently high demand for shopfitting materials due to rebranding and expansion measures.

The objective was, among other things, to establish global sourcing and optimise the procurement strategy with regard to future expansion areas. The current service provider was evaluated and alternative sources were identified. In the end, savings of 10 % were realised with the incumbent supplier and 27 % with an alternative provider.

Cost savings alternative supplier

27%

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Your experts in optimising indirect costs.

With over 17 years of experience and more than 1,000 successful projects, we are the experts in optimising indirect costs. Our specialised competence teams cover all indirect purchasing groups and deliver tailored solutions for every company.